The mouse/keyboard will sometimes function on sleep/resume, but not always.
If I hit a key while the dock is lagging, it will spam that key indefinitely until I hit another key. The mouse will frequently just stop working and both the mouse and keyboard will occasionally experience some very brief lag and or keys getting stuck. Then plugged into the Dell 3415w I have a USB receiver for the Microsoft Sculpt keyboard/mouse combo. I have my SB hooked up to the dock, with the USB port on the dock hooked up to a Dell 3415w (this monitor also functions as a KVM switch). Maybe using a thin wire or aluminium foil somewhere to discharge it.Īnother solution would be to avoid buying dell computer since they know about this issue but did not bother to recognized it and provide a fix (they don't even propose basic advice on how we could isolate the touchpad).I have had all sorts of problems with my mouse/keyboard disconnecting with the SB (i7/16/512/dGPU) and the Dock. The cursor continued to move by itself.)Ī more advance solution is welcome: a solution that would solve this electromagnetism issue by directly isolating the touchpad. (I tried to switch off the dell touchpad from the dell touchpad software, but that wasn't enough. If you really need the noisy device (the one that send electromagnetism waves): uninstall the touchpad driver of your dell computer. This problem is well-known: (most?) dell touchpad are badly designed, they are affected by electromagnitism noise from other devices.Ĭheck if the issue remains after unplugging all electric devices around you (and pray that the waves doesn't come from your neighbor) I have this issue when I plug the charger of another device (a heating blanket). Will buy Mac or Sony or other hardware next time. THey did replace the touchpad in the end of the warranty period, but trouble with drift began after that, and their answer was "too late for you". That helps quite a bit, inserting the use mouse brings up a warning.
However, once you disable that stupid track stick, then you can turn on touchpad.Īlso, in Win 7 mouse settings, I found an option to use software to turn off touchpad while mouse is installed. You may try that in order to start windows and then change your mouse settings.
In this system, we sometimes could get a USB mouse to work, so we could use the machine, but that required a BIOS setting that disabled the touchpad while USB mouse was installed. There is in the Control Panel a Mouse item, choose that, wander through settings until you get to the thing where you can disable the track STICK. Once windows starts, use keyboard navigations. Problem was very bad, cursor pulled off to side even in the system bios. In Dell Latitude E6400, the following fix was found. Problem is in TRACK STICK, not touchpad per se.